Clothes Inspired by Nature, to Protect Nature






FAQ

Stockists

Aoife Mc Namara's flagship store is a little pink thatched Cottage in Adare, Co. Limerick. Our address is:

Aoife Cottage, Blackabbey, Adare, Co. Limerick, V94R85P. We're open everyday from 10 - 5 and we'd love for you to visit this dreamy space!

We are also proud to be currently stocked in Brown Thomas and on the Brown Thomas website. Keep your eyes peeled for future stockists!!

We love to hear that our clients want our pieces to be restocked!! Our restock are rare, but often, if a product is loved enough we reintroduce it on a limited run. This is due to our decision to create a limited amount of our products in order to remain Earth Focused, not Growth Focused.

Delivery

Aoife Mc Namara follows a pre-order model for the new season 9 collection. Pre-order is a slower, more sustainable approach to production, as only the amount of pieces purchased will be produced. This means that your delivery can take a little longer to arrive. It generally takes 2-4 weeks to make your garment, this can vary depending on the garment. Please allow additional time when you order, for this. But, trust us, it’s worth the wait! 

It is then shipped with GLS couriers and tracked. Once shipped, delivery within Ireland takes 2-3 working days. The UK takes 3-5 working days, and the rest of the world takes 7-10 working days.

Aoife McNamara offers free tracked delivery in Ireland, and international delivery is €20.

Returns

At Aoife McNamara, we strive to ensure that each piece meets our high standards of quality. However, we understand that sometimes the fit might not be perfect.

General Returns
We accept returns within 30 days of receiving your item. Please note, we do not offer refunds. Instead, we offer an exchange or a credit note, provided the goods are returned in their original condition, unused, and with all tags attached.

Sale Items
We accept returns of sale items up to 7 days after they have been shipped. As with regular items, we do not offer refunds on sale pieces, but we do offer exchanges or a credit note, provided the goods are in their original condition.

Pre-Orders
Please note, pre-order pieces are non-refundable. While we always aim to ensure that every Aoife McNamara piece is perfect, we understand that fit may not suit. We will do our best to accommodate any issues with exchanges or credit notes for pre-order items, but please keep in mind that they are non-refundable.

Faulty or Damaged Goods
If your items arrive faulty or damaged, we sincerely apologize. In this case, we will offer a full refund, exchange, or credit note, as well as refund the cost of shipping.

We kindly ask that you reach out to sales@aoifemcnamara.com before sending pieces back to us.

In order to return an item, please print off and fill out our return form on our website, state whether you would like a exchange or credit note, and send the item to the address on the form:

Aoife’s Cottage, Blackabbey, Adare, Co. Limerick V94R85P.

Please allow approximately 1-2 weeks for your exchange to be processed.


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