Clothes Inspired by Nature, to Protect Nature






FAQ

Products

We follow a made-to-order model. Made-to-order fashion means that clothes are made only when they are ordered. It is a more ethical and sustainable approach because there is no overproduction and reduces the risk of excess stock. This means your order may take a little longer than usual.

Unfortunately, we don’t yet offer customised tailoring for customers who purchase our seasonal garments. However, this service is available exclusively for brides and will be discussed during your consultation which you can book here.

Delivery

We work based on a made-to-order model. Made-to-order fashion means that clothes are made only once they are ordered. This means that your delivery can take a little longer to arrive. It generally takes 1-2 weeks to make your garment. Please allow additional time when you order for this. But, trust us, it’s worth the wait!

It is then shipped with FastWay couriers and tracked. Once shipped, a delivery within Ireland takes 2-3 working days. UK takes 3-5 working days, and the rest of the world takes 7-10 working days.

Aoife McNamara offers free tracked delivery in Ireland, and international delivery is €20.

Returns

We accept your returns if made within 30 days of you receiving your item. We do not offer refunds but offer exchange or a credit note, provided goods are in their original condition. If goods are faulty or damaged on arrival, we are so sorry and will offer a full refund, exchange or credit note as well as refunding the cost of shipping.

In order to return an item, please print off and fill out our return form here, state whether you would like a exchange or credit note, and send the item to the address on the form;

Aoife’s Cottage, Blackabbey, Adare, Co. Limerick V94R85P.

Please allow approximately 1-2 weeks for your exchange to be processed.


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